Y888 Privacy Policy — Your information is safe with us

We collect various types of data when you create and use an account on the y888 platform. This data comes from two main sources — what you provide directly and what is collected automatically as you use the platform.

What you provide directly:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and nationality
• A copy of your National ID or passport for identity verification
• Payment details (Mobile Banking / Nagad / Rocket number)

What We Collect Automatically:

• IP Address & Device Information
• Browser and operating system type
• Pages visited on the platform and time spent on each
• Login time and location data
• Gaming History & Transaction Records

Y888 uses the data collected for the following purposes:

Y888 always ensures a valid legal basis before processing your data. This includes your consent, contractual obligations, and compliance with legal requirements.

Y888 may share your personal data in limited circumstances and with a limited set of parties. These circumstances are detailed below:

• Payment Processors: To process deposits and withdrawals, necessary information is shared with payment gateways such as Mobile Banking, Nagad, or Rocket.
• Technology Partners: Software providers used to operate the platform may access limited data, but are bound by strict confidentiality agreements.
• Law Enforcement: We are legally required to share data when compelled by a court order or directive from a regulatory authority.
• Fraud Prevention: If money laundering or other financial crimes are suspected, relevant information may be disclosed to the appropriate authorities.

Y888 uses cookies and similar technologies to enhance the experience of website and app users. Cookies are small text files stored on your device.

Types of cookies used by y888:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand which parts of the platform are most used — all data is anonymized.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.

Y888 uses industry-standard technologies and processes to protect your personal data. Our security measures include:

• TLS 1.3 encryption applied to all connections.
• Sensitive data stored in the database is encrypted with AES-256.
• Regular security audits and penetration testing.
• Only authorized personnel may access specific data.
• Instant alerts for suspicious login activity.
• Data backup and disaster recovery planning.

That said, no transmission over the internet can be guaranteed completely secure. In the event of a data breach, y888 will promptly notify affected users and take all necessary action.

You have the following rights regarding your personal data held by y888:

• Right to Access: The right to know what data we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your data be restricted in certain circumstances.
• Right to Object: The right to object to marketing communications or certain types of processing.
• Data Portability: The right to receive your data in a structured, portable format.

To exercise any of these rights, please contact our support team. We aim to respond to your request within 30 days.

Y888 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect or process personal data from minors.

If we are informed that a minor's data is present in our system, we will immediately close the account and delete all associated data.

Y888 does not retain your data beyond the periods specified below. Retention guidelines are outlined as follows:

• Account Information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction Records: 7 years after the last transaction (as required by financial regulators).
• KYC Documents: 5 years after account closure.
• Log Files: Automatically deleted after 90 days.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

Y888 may update this Privacy Policy from time to time. When changes are made:

• You will be notified via email or an in-platform notification before any significant changes take effect.
• The "Last Updated" date at the top of the page will always reflect the latest revision.
• If you do not agree to the updated policy, you may request to close your account.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Previous versions of the privacy policy are available upon request.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is available 24/7, seven days a week.